Junaid Shaikh is a dedicated team leader with extensive experience in customer service and account management. They began their career as a Sales Executive at Shoppers Stop from 2012 to 2017, where they managed customer grievances and led a team of representatives. Junaid subsequently worked as a Customer Service Representative at EpiCenter ERP (2017-2019), and held roles as a Key Account Manager at Tagit RFID Solutions (2022-2023) and a Key Account Coordinator at Dollar Car Rental UAE (2023-2024). Currently, Junaid is leveraging their skills as a Team Leader at Teleperformance, overseeing customer service representatives and ensuring high-quality service delivery. Junaid completed their HSC in Commerce at Raval International High School in 2012.
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