khaled walid

Client Services Manager

Khaled Walid is an experienced professional in client services and call center operations, currently serving as a Client Services Manager at TP since July 2025. Previously, Khaled held various positions at Teleperformance, including Contact Center Operations Manager and Assistant Call Center Manager, where responsibilities encompassed operational strategies, customer-centric initiatives, and performance analysis. Earlier roles as Operations Manager, Operations Supervisor, and Customer Service Representative provided a solid foundation in managing teams, improving business performance, and delivering customer support. Khaled holds a Bachelor's degree in Accounting and Finance from Cairo University, obtained between 2016 and 2019.

Location

Cairo, Egypt

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