Khalil A.

Khalil A. is a Workforce Management Analyst at TP since December 2022, specializing in data analysis and forecasting using mathematical and statistical methods within production, finance, and staffing domains. Prior to this role, Khalil A. worked at Teleperformance as a Team Leader in June 2022, overseeing a team of 16 moderators, ensuring compliance with production and quality indicators, and fostering a positive work environment. Khalil A. also served as a Real Time Analyst, managing the real-time production of 400 moderators, and worked as a Data Scientist at NEURODATA in July 2022. Earlier experience includes a position as a web developer at Sofia Technologies, where Khalil A. developed a web application for customer satisfaction surveys. Khalil A. holds an engineering degree in Computer Science from Ecole Supérieure Privée d'Ingénierie et de Technologies - ESPRIT and completed preparatory studies at IPEIT.