Kiran Gopakumar is an experienced Assistant Quality Manager at Concentrix, with a strong background in the outsourced industry. They have demonstrated expertise in quality improvement, management, and customer service, alongside proficiency in Microsoft Excel and Total Quality Management (TQM). Kiran began their career in 2009 as a Quality Team Lead at both Teleperformance and Intelenet Global Services. They graduated from St Augustine's school, where they developed a solid foundation in quality assurance.
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