Lance-Ashley Joseph has extensive experience in operations and customer service management across various companies. Currently serving as the Assistant Operations Manager at TP since October 2025, Lance-Ashley previously held the position of Customer Service Team Lead at Quantanite, where responsibilities included leading a team of 12-16 associates to enhance customer experiences for a major USA-based client. Prior roles include Director at Shiloh Electrical, where daily operations were managed, and various positions at Cell C, culminating in the role of Escalation Specialist, where complex customer inquiries were handled. Educational qualifications include a Short Course in I-SET Robotics Components and Pedagogy from the University of South Africa and ongoing studies in Human Resourcing.
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