Lavi Sharma is currently a Process Developer at Genpact, a position held since February 2025. Prior to this role, Lavi worked at Teleperformance from May 2022 to February 2025, serving as both a Customer Service Executive and a Customer Care Executive. During this time, Lavi effectively managed billing inquiries, account resolutions, and reservation modifications for loyalty program members, providing excellent client service by addressing various inbound and outbound queries related to financial adjustments and extensions. Lavi is pursuing education at Subharti University, with studies ongoing from 2024 to 2026.
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