Leanne Williams

Leanne Williams is a Senior CS Manager and Quality PM at Teleperformance in the Netherlands, where they focus on driving quality excellence and service efficiency in customer service operations. Previously, Leanne held various roles, including Senior Administrator at CEVA Logistics and Team Lead at Solenis, where they established Standard Operating Procedures and led customer service teams across Northern Europe. With a strong background in managing large teams and improving operational practices, Leanne has a proven track record of enhancing performance and client satisfaction in the customer service industry. Leanne's experience also includes significant project management responsibilities at World Wide Technology, where they led large-scale deployments and mentored staff across multiple regions.