Loren Hill is an accomplished human resources professional with extensive experience in employee relations and operational leadership. Currently serving as the Director of HR and Employee Relations at Teleperformance since June 2023, Loren has demonstrated expertise in overseeing HR operations, management of ADA/leave matters, and enhancing HR service delivery through effective frameworks and strategies. Key achievements include a significant improvement in HR ticketing service levels, the creation of an optimized non-FMLA medical leave policy, and savings of over $211K in labor costs. Previous roles at Everise, Teleperformance, and other organizations showcase Loren's strong leadership in HR governance, employee engagement, and training programs, contributing to extensive staff development and operational efficiencies. Education includes studies at the University of Phoenix and the Community College of Allegheny County.
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