Manas Kamboj is a leader in Workforce Management (WFM), currently managing WFM operations for a service provider company in India, focusing on forecasting, planning, scheduling, real-time analysis, reporting, and scorecard ranking for US-based banking and card services. Previously, Kamboj held various roles at Concentrix, including Assistant Manager and Manager in WFM, and gained experience in customer service leadership at IBM India and Aegis Global. Kamboj earned a BCA in Computer and Information Sciences and an M.C.A. in Computer Science from Punjab Technical University. Their diverse portfolio includes managing projects across telecom, e-commerce, and healthcare sectors in India, Europe, and the US.
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