Manuel Laborde is the CEO of Teleperformance Mexico Domestic, a position they have held since 2021, following a successful tenure as Chief Operations Officer. They co-founded Telnorm Teleservice in 1995 and served as its Director General until it was acquired by Teleperformance in 2003. Manuel pursued an Electronics and Telecommunications Engineering degree at the Instituto Tecnológico de Monterrey, followed by an MBA from IPADE Business School, and is currently studying at London Business School. With extensive experience in customer service, sales, and digital transformation, they have played a pivotal role in enhancing operational efficiency across various sectors for over 100 multinational clients.
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