Marco Marçal has extensive experience in procurement and business development, currently serving as the Head of Procurement at Teleperformance Portugal since June 2013. Prior to this role, Marco held the position of Angola Business Development Manager at Grupel from September 2011 to December 2012 and served as Procurement Director at Cabovisão, Televisão por Cabo, S.A. from 1996 until May 2010. Marco holds a Licenciatura in Ciências do Consumo from IPAM and has further education from ISCTE.
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Teleperformance
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Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.