Marco Renda is an experienced professional in the field of customer care and business quality analysis, currently serving as a Business Quality Analyst and SME Quality Analyst Assurance at Teleperformance since May 2017, with a focus on projects related to tobacco products and e-commerce platforms. Prior to Teleperformance, Marco was self-employed as a web developer from 2012 to 2017, notable for creating the Makepay platform, and held customer service roles at Abramo Customer Care S.p.A. and Almacontact. Marco is currently pursuing advanced studies in Business Intelligence Data Analysis at the Corporate Finance Institute and has recently completed a program at the European Institute of Leadership and Management.
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