Margely Paz

Margely Paz is a seasoned contact center expert with 20 years of experience across various sectors including consumer goods, telecommunications, and finance. They have held key leadership roles such as Head of Classified Sales at Segundamano México and Manager of Client Operations at Teleperformance, where they currently work. Previously, Margely served as Client Services Subdirector and held multiple other positions at Teleperformance, demonstrating a strong background in customer service, sales, and operational management. They earned a degree in Commercial Relations from Instituto Politécnico Nacional.