Mark Heijne is a Governance-driven Continuous Improvement Manager and Process Excellence Specialist with over 10 years of experience in operational excellence across various sectors including Telecommunications and Healthcare. Currently serving as a Continuous Improvement & Standards Manager at TP, Mark develops predictive analytics tools and mentors Lean Six Sigma trainees. Mark has previously held roles as a Consumer Care Manager at Philips and a Business Analyst at Teleperformance, where they focused on enhancing customer experience through data-driven recommendations. With an LSS Green Belt certification and ongoing pursuit of a Black Belt, Mark is dedicated to pioneering sustainable operational efficiencies.
This person is not in any teams
This person is not in any offices