Marlon Q. is a Client Services Manager at Teleperformance with over 15 years of experience in operations and support management within the business process outsourcing industry. Marlon holds certifications as a COPC Lean Six Sigma Yellow Belt and is Green Belt trained, showcasing a strong focus on efficiency and productivity. Previously, Marlon worked as a Supervisor and Customer Experience and Process Improvement Manager at Teleperformance, where they developed strategies to enhance customer satisfaction and team performance. Marlon earned a Bachelor of Science degree in Electrical, Electronics, and Communications Engineering from AMA University and also attended the Ateneo Graduate School of Business for project management training.
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