Md Ehtesham is a meticulous Senior Operations Manager with 20 years of experience in building business goals and facilitating achievement. Currently serving as the Director at Teleperformance, they have previously held roles at Concentrix, Hinduja TMT, Wipro Limited, and Accenture. Ehtesham is a collaborative leader who leverages employee talent and encourages autonomy, with a strong background in Service-Level Agreements (SLA), Customer Service Operations, and Business Process Outsourcing (BPO). They earned a Bachelor's degree in Information Technology from Sikkim Manipal University.
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