Melissa Malwitz is a Global Sr. Director of Training & Quality with over 20 years of experience in operations, risk mitigation, leadership development, training, and quality assurance. Currently leading at Teleperformance since 2023, Melissa previously served as Sr. Director of Training for VXI Global Solutions, managing a team of trainers across multiple locations. Melissa's past roles include significant leadership positions at Sitel, where they developed training and performance strategies for thousands of associates. With a strong educational background, including a Bachelor of Science in Graphic Design from DeVry University, Melissa is passionate about fostering inclusive and engaging professional environments.
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