Melissa Martinez is currently the Director of Client Operations at Teleperformance, specializing in Customer Success and Operations. Previously, from 2011 to 2015, they worked in Process Management at Concentrix and served as Manager of Client Operations at Teleperformance from 2017 to 2021. Melissa also held the position of Director of Operations at Comdata España & Latam from 2021 to 2022. They are currently pursuing education at ESI School of Management.
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