Melissa Wang is an experienced leader currently serving as the APAC Process Excellence Senior Director at Teleperformance. Melissa has a demonstrated history of working in technical and business process outsourcing services, with skills in business process management, service delivery, and operational excellence. Previously, Melissa held various roles at Hewlett-Packard, where Melissa managed teams and led initiatives in quality management and supply chain operations. Melissa also worked as the China OPEX Manager at DXC Technology, providing process improvement support to BPS centers. Melissa holds an MBA from Dalian University of Technology and a Bachelor's degree in Japanese Language and Literature from Liaoning University.
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