Michael Gordon has extensive experience in customer service and information technology, currently serving as a Customer Service Agent at Teleperformance since June 2018, where responsibilities include training new staff and assisting with business account support for Clydesdale Bank/Virgin Money. Previous roles span from Analyst Programmer at North Ayrshire Council, leading software projects, to an Information Systems Officer at South Ayrshire Council, focusing on social care system requirements. Additional experience includes IT development at Hauka Limited and Thomas Cook, along with earlier positions in programming and computer services across various organizations. Michael holds a Post-Graduate Diploma in Business Information Technology Systems from the University of Strathclyde and a BA in Social Science with Honours from Glasgow Caledonian University.
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