Mohab Mohsen currently serves as Operations Manager at TP since September 2024. Previously, Mohab worked at Teleperformance from May 2014 to October 2017, holding various roles including Customer Service Representative, Contact Center Supervisor, and Assistant Contact Center Manager. Responsibilities included managing operational units, addressing customer concerns, ensuring compliance with policies, coaching team members, and optimizing productivity. Mohab holds a Bachelor's degree in Tourism and Travel Services Management from Helwan University Cairo, awarded in 2011.
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