mohamed hammami

Quality Analyst

Mohamed Hammami has extensive experience in the customer service and technical support sectors, primarily with Teleperformance, where roles have included Financial Service Advisor, Quality Analyst, Technical Advisor, Business Intelligence Analyst, Business Development Manager, and Team Manager. Responsibilities have encompassed managing accounts and ensuring client satisfaction, providing technical support for Apple products, developing employee skills through training, and overseeing call center operations. Educational qualifications include a Diplôme d'ingénieur in Computer Engineering from Université Centrale Privée d'Administration des Affaires et de Technologie and a DUT Baccalaureate in computing technologies from the Higher Institute of Technological Sciences of Rades.

Location

Athens, Greece

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