Monica C.

Monica C. is a skilled professional with extensive experience in customer support and business consulting. From March 2007 to March 2008, Monica served as a Business Consultant at omnisiberia, providing training and assistance to clients in managing product reservations, including hotels, car rentals, and tours. Following this role, Monica worked at Gamesa from April 2008 to December 2016 as an Administrative, managing work orders in SAP across multiple countries and handling documentation for maintenance and safety. Monica then joined Europcar Shared Services Center as a Customer Assistant from May 2017 to August 2018, where responsibilities included managing billing complaints and supporting client documentation. Currently, since September 2018, Monica holds the position of Partners Advocate MPN/CSP/Cosell at Teleperformance Portugal, focusing on B2B support through various communication channels. Monica completed a Licenciatura in Comunicação Empresarial at Escola Superior de Comunicação Social from 2001 to 2005.