Monique Morris is an experienced professional in customer service and team leadership, currently serving as a Team Manager at Teleperformance. They previously held the role of Customer Service Team Lead at Capita from 2021 to 2024 and started as a Customer Service Agent before becoming a Subject Matter Expert. Monique's career also includes positions as a Front Desk Coordinator at Sorbet and a Hostess at Pirates Steakhouse and Pub. They began their journey in the field as a Correspondence Agent at Metropolitan Health Group. Monique pursued a Bachelor of Applied Science in Biotechnology at Cape Peninsula University of Technology during 2017 to 2018.
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