Moustafa El-Safty

Moustafa El-Safty is currently the EMEA Manager for Operational Security and Risk Management at Teleperformance Group, a role they have held since 2019. Previously, Moustafa served as Operations Security Manager and held several customer service and supervisory positions at Teleperformance Egypt from 2017 to 2019. They possess expertise in operational security, fraud risk assessment, process compliance, and business continuity planning. Moustafa’s background includes a focus on customer satisfaction and experience within the call center and e-commerce sectors, complemented by certifications in Six Sigma and PMP, as well as knowledge of ISO 27005.