Murugan A is a Senior Manager at TP, where they specialize in CCaaS technologies including Amazon Connect, Genesys Cloud, Nice Cxone, Twilio Flex, and Sprinklr. Previously, Murugan worked as a Senior Software Designer at NatWest Group from 2019 to 2022, and held the position of IT Analyst at Tata Consultancy Services from 2014 to 2019. Their earlier experience includes serving as a Technology Consultant at Hewlett Packard and as a Cisco Voice Engineer at Servion Global Solutions. Murugan is currently also a Senior Manager - Softwares at Teleperformance since 2022.
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