Nishant Sarin is a Senior Director at Teleperformance, where they lead AI-powered digital transformation projects and oversee quality assurance and training initiatives for diverse clients. With a foundation in transactional quality management, Nishant has held various roles in quality analysis and management across multiple organizations, including Sitel and Chrysalis India. Nishant's expertise includes P&L management, strategic interaction analytics, and developing solutions that drive operational efficiency. They hold a Bachelor of Arts degree from the University of Allahabad and possess a Lean Six Sigma Black Belt certification.
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