Nishil S. has a strong background in network support and technical advisory roles, with experience at EbixCash as an L1 Network Support Engineer from September 2021 to May 2023, where responsibilities included managing network infrastructure for 70 branch locations and achieving a 95% resolution rate for network issues. Currently, Nishil serves as a Senior Technical Advisor at Teleperformance since January 2025, utilizing CRM tools to support automotive customers while handling high call volumes. Previously, Nishil worked as a Network Support Engineer (Contract) at Aforeserve.Com Ltd from March 2018 to September 2019. Educational qualifications include a High School Diploma in Computer Engineering from Gujarat Technological University (2014-2017), a Bachelor of Technology in Computer Engineering from Marwadi University (2019-2022) with a 7.60 GPA, and a Post Graduate Diploma in Applied Network Infrastructure and System Administration from Conestoga College (2023-2024) with a 3.04 GPA.
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