Noha Abouamer

Noha Abouamer is currently the Operations Director for Travel and Hospitality at Teleperformance, where they leverage over 22 years of experience in the BPO and travel industries to enhance customer satisfaction and loyalty. Previously, they held roles such as Service Delivery Manager and Customer Experience Manager at Expedia Group, achieving significant improvements in customer metrics and operational processes. Noha has also worked as a Contact Center Manager at Xceed and a Senior Supervisor at Raya CX, honing leadership skills and driving business growth. They hold a Bachelor of Science in Economics and a Master's degree in Accounting from the University of Paris I: Panthéon-Sorbonne.