Nuno Henriques

Nuno Henriques is a Senior Operations Manager for Multilingual Projects with over a decade of experience in the BPO and contact center industry, particularly at TP. Nuno progressed from a frontline agent to managing operations, developing expertise in service delivery and client satisfaction. Previously, Nuno held diverse roles, including Head of Organization at D-EVO and Call Centre Coordinator, emphasizing operational efficiency and strategic leadership. Nuno’s background in management consulting enhances their ability to identify business opportunities and improve processes. Committed to professional growth, Nuno actively seeks connections with others passionate about operational excellence and team development.