Olha Duma possesses a strong background in customer service and digital marketing, with extensive experience in the German market. Beginning a career at DMP Development Group as a Call Center Agent with German, Olha advanced to roles at Concentrix as a Customer Service Advisor and Majorel as a Content Analyst and Quality SME, where responsibilities included performance analysis and training new team members. Currently, Olha holds dual roles at TP as an Online Advertising Campaign Optimiser and Sr. Advertising Campaign Optimiser, with over four years of experience working on Google projects. Olha holds a Master's degree in German language and literature from Ivan Franko National University of Lviv.
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