Özer ŞEN

Özer ŞEN is a Division Manager of Cx Operations and COPC implementation leader with a robust background in psychology. They previously served as a psychologist at İzmir Bozyaka Eğitim ve Araştırma Hastanesi and completed internships in psychiatric therapy. With extensive experience in leadership roles at companies such as Webhelp and Teleperformance, Özer excels in fostering teamwork and enhancing customer experience across various industries. Currently, they are the Multilingual Division Manager at TP, where they apply their expertise in customer service management and quality assurance to drive performance and elevate team standards. Özer holds a Bachelor's degree in Psychology from Çankaya University and a Master's degree in Clinical Psychology from Üsküdar University.