Paul Bodi

Global Process & Continuous Improvement Manager

Paul Bodi is a seasoned professional with 16 years of experience in the BPO sector and 11 years in management within a multilingual setting. They have effectively organized teams of up to 500 individuals across various global locations and have a strong background in client relationship management, project management, and KPI optimization. Currently serving as a coach at The Happiness System since 2017, Paul also held positions such as Service Delivery Manager at Majorel Portugal and Client Services Manager at Teleperformance. They earned a Bachelor of Business Administration in Management of European Institutions from Babes-Bolyai University in 2007.

Location

Lisbon, Portugal


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