Pedro Barros is an Operations Manager at Teleperformance Portugal, overseeing a large operation for the company's top energy client. With extensive experience in team management, telemarketing, and customer care, Pedro previously held the role of Operations Manager for CX and Sales Operations at Altice Portugal from 2014 to 2020. Their earlier career included positions at Portugal Telecom, where they managed sales and partnerships, and they have also served in various sales roles at ZARA and Salsa. Pedro earned a degree in Human Resources Management from ISLA – Instituto Superior de Linguas e Administração between 1999 and 2003.
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