Pushpam Sinha is a Senior Director of Workforce Management at Teleperformance, where they lead a team of WFM experts in managing forecasting, scheduling, resource planning, and reporting for multiple BFSI accounts. They are a Green Belt certified professional and have held various managerial roles in organizations such as Webhelp, Serco, and Wipro. Pushpam holds an MBA in IT and Operations Management from Symbiosis Centre for Distance Education and is currently pursuing a B.Tech in Electrical Engineering from Orissa Engineering College. Known for being a resilient learner, Pushpam is proficient in project implementation and business analytics.
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