Rafael Chacon has gained extensive experience in the technology and operations sectors through various roles. Rafael's professional journey includes an internship as IT Intern at SEHARPE, where responsibilities included technical support and system maintenance, as well as software development projects. Rafael advanced to positions as Operational Support Analyst and Interim Operations Supervisor at TP, focusing on process optimization and team development. Acknowledged for delivering high-quality customer support, Rafael also served as a Level IV and Level III Customer Support Specialist, addressing complex customer inquiries and ensuring satisfaction in telecommunications. Education includes a Bachelor's degree in Computer Science from Universidade Potiguar, alongside professional and technical training in business management and IT support.
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