Ram Kumar SM is a seasoned professional with extensive experience in workforce management. They served as a Senior Manager at Knoah Solutions from 2009 to 2021 before transitioning to the role of Director of the Command Center at 24-7 Intouch, where they worked from 2020 to 2023. Currently, Ram holds the position of Director WFM at Teleperformance, commencing in 2023.
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