Raphael Sakis

Raphael Sakis has over 7 years of professional experience in various roles, currently serving as an Incident Management Senior Analyst LATAM at Teleperformance in Bogotá, D.C., Colombia. In this position, they handle high-responsibility tasks related to incident management and supervise a team to ensure compliance with processes. Raphael previously worked as an Assistant Trade Marketing Manager at Fast English, a Business Consultant at Sutherland, and a Luxury Travel Agent at Congress International. They hold a Bachelor's degree in Business Administration from Centro Universitário Salesiano de São Paulo, along with certifications in Information Technology and English.