Reuben Lim is a seasoned professional with diverse experience in client operations, account management, and software development. Currently serving as a Client Operations Manager at Teleperformance since May 2022, Reuben oversees a team of subject matter experts dedicated to improving customer experience and operational efficiency for over 190 customer service representatives. Previously, Reuben worked as an Account Manager at IHS Markit, focusing on delivering comprehensive maritime intelligence for strategic decision-making. Early career experiences include roles as an iOS Developer at CTG Info System Sdn. Bhd., where advanced applications were created, and as a Web Developer at BloomThis, responsible for website optimization and customer conversion analysis. Reuben holds a Bachelor of Arts degree in Finance and Business Management from Keele University, along with bootcamp certifications in iOS and Web Development from NEXT Academy and Udemy.
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