Ricardo Cabrita

Ricardo Cabrita is an Operations Director at Teleperformance, bringing extensive experience in management within contact centers. Previously, they have held roles as Contact Center Manager and Operations Manager, where they focused on team development, performance monitoring, and process optimization. Ricardo holds an Executive MBA from The Lisbon MBA and a Master's degree in Mechanical Engineering from Instituto Superior Técnico. Early in their career, they completed an internship at SEMECA, LDA, where they developed skills in mechanical project design.