Roberto Peralta is currently the IberoLatam Incident Management Director at Teleperformance. Previously, they held various roles including IT Director for the Red Estatal de Telecomunicaciones with the Gobierno del Estado de Sonora and Senior IT Project Manager at Nova Telecomunicaciones. Roberto's career began as a Technical Support professional at El Imparcial and further developed as Director at Services & Support Hermosillo. Roberto earned an Engineer's degree in Electrical and Electronics Engineering from Instituto Tecnologico de Hermosillo from 1991 to 1996.
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