Rodrigo Herrera

Rodrigo Herrera is a skilled professional with extensive experience in customer service and training within the telecommunications and banking industries. Currently serving as an Especialista en retenciones at Teleperformance since August 2021, Rodrigo is responsible for managing incoming calls from clients wishing to cancel services, focusing on retention through tailored solutions. Prior to this role, Rodrigo worked as a Staff Trainer at Teleperformance, training new call center executives. Rodrigo's experience also includes a position as Administrativo Judicial at Banco de Chile, where responsibilities involved conducting investigations and collaborating with the legal department, and as Operativo Comercial at Banco BCI, focusing on safeguarding bank assets through credit operations. Earlier, Rodrigo gained experience in telemarketing and public relations. Rodrigo holds a degree in Comunicación y RRPP from Instituto Profesional AIEP.