Rohit Raj is an accomplished Operations Director with over 16 years of experience in the BPO industry, recognized for exceptional leadership and operational excellence, including being awarded 'Leader of the Year – 2023'. They have successfully led large cross-functional teams, driving significant business growth while maintaining high-quality standards and low attrition rates. With expertise in P&L ownership, client services, and strategic growth initiatives, Rohit is dedicated to building high-trust teams and fostering talent development. They hold a Bachelor's degree in Business/Commerce from Indira Gandhi National Open University and a Lean Six Sigma Green Belt certification.
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