Samanta Cheadi is an experienced operations manager currently serving as Gerente de operações at Teleperformance since April 2022. Samanta has a diverse background in the customer service sector, previously holding roles such as Quality Analyst and Backoffice at Atento, Supervisora de Operações at Sitel, and various positions including Quality Coordinator and Operations Supervisor at Teleperformance Brasil. Samanta completed an MBA in Gestão Estratégica de Negócios at Universidade Anhembi Morumbi in 2022 and holds a Bachelor of Business Administration from Universidade Paulista, earned in 2012.
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