Sergio Gomez currently serves as the Vertical Head of Operations and Global Senior Director of Operations at Teleperformance, a role undertaken since January 2020, focusing on developing strategies for international operations to facilitate growth and ensure optimal performance. Prior experience includes positions such as Senior Director of Operations and Account Manager at Concentrix from February 2017 to January 2020, and various operational roles at Convergys between May 2012 and February 2017. Early career stages involved work at Teleperformance as a Recruiter and at TracFone Wireless as an Insurance Agent. Sergio Gomez is pursuing a degree in International Business Administration at Politécnico Grancolombiano, with previous studies in Industrial Engineering and Coaching & Leadership at Fundación Universitaria Konrad Lorenz.
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