Sherwin Seriritan is the Vice President of Customer Success at Teleperformance Asia Pacific, where they lead initiatives to enhance client retention and satisfaction across the travel industry. With a foundation as an Assistant Call Center Manager at Teleperformance Philippines and experience as a Senior Operations Manager at Caesars Entertainment Corporation, Sherwin has developed a strong operational orientation through roles that emphasize root cause analysis and operational innovations. They previously served as an Account Manager at Teleperformance China, contributing to the company's growth and customer engagement strategies from 2018 to 2024.
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