Shivam Jha possesses diverse experience in customer service and research roles, starting as a Customer Service Associate and advancing through positions including Technical Support Executive and Assistant Manager Customer Care at Teleperformance. At Saglus, Shivam served as a Senior CRM Executive before moving to VGL Group as a Customer Care Associate. Subsequently, Shivam worked as a Research Analyst at High Beam Global, focusing on primary and secondary data collection and conducting market research surveys. Shivam holds a Bachelor of Arts in English Language and Literature from Vinoba Bhave University, earned between 2014 and 2017.
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