Shivam Singh is a Problem Management Senior Executive specializing in ITIL at TP. Currently, they utilize their expertise in ITIL frameworks to manage and resolve complex incidents, ensuring operational continuity. Shivam previously contributed as an Incident Management Specialist at IGT Solutions and as an Assistant Engineer at both OPPO and Dixon Technologies India Limited. They earned a B.Tech in Electronics and Communications Engineering from SHEAT College, which complements their technical acumen with practical IT solutions.
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