Shovan Sarkar is a Senior Manager of Workforce Management at Teleperformance, where they oversee offshore scheduling and planning. With 11 years of experience in workforce management and over 5 years in team handling, Shovan has also worked as a Continuous Improvement Specialist at OnProcess Technology and as a Manager of Data Robotics at Hong Leong Bank Berhad. Shovan holds a Bachelor of Commerce degree from Barrackpore Rastraguru Surendranath College. Their skill set includes advanced proficiency in Excel, SQL, and VBA, alongside extensive experience with workforce tools and functions.
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