Silva Muça is currently a Client Operations Manager at Teleperformance, where they maintain positive communication with clients, staff, peers, and senior management. Previously, from 2010 to 2013, Silva served as a Call Center Manager at Albacall SHA, managing daily operations and implementing call center strategies. Silva earned a Master's Degree in Economics from Universiteti i Tiranës between 2006 and 2010.
Location
Tirana, Albania
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